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We always endeavour to offer our customers the best service in the marketplace. You may order books by mail, telephone, email or through our website.

All our quoted shipments are weight based and are normally sent by the cheapest option, second class or Parcelforce in the UK, sea freight overseas unless requested otherwise, and there is an option for a premium service on our website. For overseas sea freight, please allow 60 working days for delivery. Please advise us if you have special requirements and we will always endeavour to meet these.

If you are ordering using a cheque, please call to make sure the book is in stock and it will be held for one week to await payment. Once the cheque has cleared, the book will be shipped as above. We do not hold confidential payment details on our system, and all information received through a telephone conversation is destroyed once it has been used.

Please note that we only work in UK £ Sterling.

Should you want to return the title for a refund for any reason, we will only refund the price of the title less associated costs provided that the book is sent within one week of receipt and arrives back in the condition in which it was despatched.

When purchasing special books, we do offer a monthly payment option which must agreed in advance. If the customer changes his mind at any point, we reserve the right to retain the first month’s payment. No book will be shipped until payment in full has been received and cleared.

We do endeavour to try to give a prompt service, but there are busy times of year when the pressure of business may extend this period slightly so please always try to order in good time. If you are ever in doubt, please call us and ask.